Frequently Asked Questions

1. What is CHELLI OIL?

CHELLI OIL is a handcrafted chilli oil made using a traditional Lelli family recipe. We use high-quality imported ingredients to create a versatile and flavourful oil that enhances any dish.

2. How spicy is CHELLI OIL?

The spice level depends on how you use it! Mixing it into dishes provides a milder heat, while using it as a topping intensifies the kick. It’s designed to be enjoyed at your own spice tolerance.

3. What ingredients are used in CHELLI OIL?

We use a blend of premium oils, dried chillies, garlic, and other carefully selected ingredients to ensure rich flavour and heat. There are no artificial preservatives or additives.

4. Is CHELLI OIL vegan and gluten-free?

Yes! Our chilli oil is 100% vegan and gluten-free, making it suitable for a wide range of diets.

5. How should I store CHELLI OIL?

For the best quality, store CHELLI OIL in a cool, dry place away from direct sunlight. Refrigeration is not required but can help extend its freshness.

6. How long does CHELLI OIL last?

CHELLI OIL has a long shelf life, but we recommend consuming it within 6–12 months for optimal flavour. Always use a clean utensil to avoid contamination.

7. How can I use CHELLI OIL?

CHELLI OIL is incredibly versatile! Drizzle it over pizza, pasta, noodles, eggs, grilled meats, and vegetables, or use it as a dipping sauce or marinade. The possibilities are endless!

8. Where is CHELLI OIL made?

CHELLI OIL is handcrafted in Newton, South Australia, with passion and care to bring you the best in flavour and quality.

9. How can I order CHELLI OIL?

You can order directly through our website, where we offer shipping Australia-wide. Follow us on social media for updates on stock and special offers.

10. Do you offer wholesale or bulk orders?

Yes! If you’re interested in stocking CHELLI OIL at your store or using it in your restaurant, please contact us via our website or email for bulk order enquiries.

11. Can I return or exchange my order?

Due to the nature of the product, we cannot accept returns or exchanges. However, if there are any issues with your order, please reach out to us, and we’ll do our best to assist you.

12. How can I stay updated on new products and offers?

Follow us on Instagram and Facebook for the latest news, recipe ideas, and promotions. You can also subscribe to our newsletter for exclusive updates.

Have more questions? Feel free to contact us through our website or social media!